Frequently asked

What is an AI voice receptionist?

An AI voice receptionist is software that answers your business phone calls in a natural voice, 24/7 — booking appointments, qualifying leads, taking orders, and transferring urgent calls to a human. KarmasAI is an Australian AI voice receptionist built on Claude and Ultravox for dental, salons, tradies and real estate.

How much does an AI receptionist cost in Australia?

KarmasAI plans start at $49/month (AUD, GST inclusive) for the Starter tier, scaling up with included minutes and seats, plus an Enterprise option. There is a 7-day free trial with no card required, monthly billing, and no lock-in. See the pricing page for current tiers.

Is an AI receptionist worth it for a small business?

For any business that loses bookings or jobs to missed and after-hours calls, usually yes. A single recovered booking often covers a month of the subscription, and KarmasAI answers 24/7 for a flat monthly fee — far less than a part-time receptionist, with no rostering or sick days.

Will callers know they are talking to AI?

KarmasAI uses a natural Australian voice (Hannah by default) with realistic turn-taking, so most callers simply book or get their answer and move on. It introduces itself transparently and discloses that it is an AI assistant where your settings or call-recording laws require it.

Can I keep my existing business phone number?

Yes. You keep your number and set up simple call forwarding so missed or after-hours calls route to your KarmasAI agent — about a 5-minute setup with no technical changes.

What happens if the AI cannot handle a call?

It warm-transfers to your nominated team member with a context summary. The agent screens for urgency and escalates genuine emergencies immediately, while booking or capturing routine enquiries for follow-up.