Trades & Home Services

Stop Missing Calls on the Job Site

Your AI receptionist answers every call while you're up a ladder, under a house, or on the tools. Qualify jobs, book appointments, and send you SMS summaries - all without lifting a finger.

KarmasAI is an Australian AI voice receptionist for tradies and home-service businesses. It answers every call while you are on the tools - qualifying jobs, capturing details, triaging after-hours emergencies, and texting you a summary - 24/7, in a natural Australian voice. Pricing is in AUD, GST inclusive, from $49/month.

Live call

Hannah

AI Receptionist · answering +61 4·· ··· 312

Job logged

Emergency hot water (electric) · Dave en route, ETA <1hr

SMS sent

The Problem

Sound familiar?

Missed calls on job sites

When you're knee-deep in a job, you can't answer the phone. Every missed call is a potential customer going to your competitor.

No admin staff

Most tradies can't justify hiring a full-time receptionist. But customers expect someone to answer.

Paper quoting & booking chaos

Scribbled notes, forgotten callbacks, double-booked jobs. Manual admin costs you time and money.

After-hours emergencies

Burst pipes and electrical faults don't wait for business hours. Neither should your phone.

270K+

Unanswered business calls daily in AU trades

$12K

Average monthly revenue lost per tradie from missed calls

85%

Of callers won't call back

24/7

AI coverage for your business

The Solution

How KarmasAI helps

On-site call answering

AI answers while you work. Asks what the issue is, where they are located, and when they need the job done.

Job qualification

Screens calls to identify serious leads vs time-wasters. Captures job details before you call back.

Calendar booking

Books jobs directly into your calendar. Customers pick a time that works - no phone tag.

SMS job summaries

Get an instant text with every call summary - name, number, job details, urgency level.

After-hours triage

Emergency calls get routed to you. Everything else gets booked for next business day.

Full admin AI

Not just a receptionist - handles follow-ups, confirmations, and rebooking. Your complete admin assistant.

Integrations

Works with your tools

KarmasAI connects with the software Australian SMBs already use. The badges below show what is live today versus what is rolling out — Google Calendar sync is live now.

ServiceM8Beta
Google CalendarLive
OutlookBeta
XeroComing soon

FAQ

Trades & Home Services — frequently asked

How does it help if I am on the tools and can not answer?
KarmasAI picks up every call you miss, asks what the job is, where the caller is, and how urgent it is, then texts you a clean summary - name, number, job, urgency. You stop losing work to the next tradie who answers, without stopping mid-job to take calls.
Does it integrate with ServiceM8, Tradify or simPRO?
ServiceM8 job creation is in beta, two-way Google Calendar sync is live, and Outlook and Xero (contact sync for invoicing) are rolling out. Tradify, AroFlo, simPRO and Fergus are on the roadmap - tell us what you run and we will prioritise it.
What happens with after-hours emergencies?
The agent screens for urgency keywords - burst, leaking, no power, gas, smoke - and either rings your mobile directly or texts you the caller details immediately, depending on what you configure. Routine enquiries get captured and booked for the next business day instead of waking you up.
How much does it cost for a sole trader?
Plans start at $49/month (Starter, 75 minutes included), in AUD and GST inclusive, with Growth, Pro and Scale tiers adding more minutes and seats (the pricing page shows current tiers). There is a 7-day free trial with no card required, and billing is monthly with no lock-in - far less than a part-time receptionist.
Does it just take a message, or actually qualify the job?
It qualifies. The tradie agent captures job type, location, and urgency, screens out time-wasters, and books or routes the lead - not just a name and number. Captured jobs can flow into ServiceM8 so you are not re-keying details later.
Do I still get the lead details if I want to call back myself?
Always. Every call sends you an SMS and dashboard summary with the caller details and job notes, so you can call back warm even when you would rather close the job yourself.

Ready to stop missing calls on the job site?

Start your 7-day free trial and see the difference an AI receptionist makes. Cancel anytime before the trial ends.