Handle the Dinner Rush, On and Off the Phone
Peak hours mean peak phone volume. KarmasAI manages table reservations, answers menu questions, and handles event enquiries while your team focuses on guests.
KarmasAI is an Australian AI voice receptionist for restaurants, cafes and hospitality venues. It manages table reservations, answers menu and dietary questions, takes takeaway orders start to finish, and captures function enquiries - 24/7, in a natural Australian voice - so your floor team stays with guests. Pricing is in AUD, GST inclusive, from $49/month.
Hannah
AI Receptionist · answering +61 4·· ··· 312
Reservation booked
Table for 4 · 7:30pm tonight · GF + birthday noted
The Problem
Sound familiar?
Peak-hour phone overload
Friday and Saturday nights bring a flood of calls. Your team can't serve tables and answer phones at the same time.
Reservation management
Walk-ins, phone bookings, online reservations - keeping them all in sync is a nightmare without proper systems.
Menu & dietary questions
Customers call with allergy questions, dietary requirements, and menu enquiries. Answering each one takes valuable time.
Event & function enquiries
Large bookings and event enquiries require detailed conversations your floor staff can't handle mid-service.
60%
Of restaurant calls come during peak hours (industry estimate)
40%
Of reservation calls go unanswered during service
$85
Average spend per missed reservation
24/7
Booking with KarmasAI
The Solution
How KarmasAI helps
Phone orders, start to finish
Takes the whole takeaway or delivery order on the call - items, extras, pickup time - then fires the ticket to your kitchen as a printable receipt and texts the caller a confirmation.
Table reservations
AI books tables, manages party sizes, handles special requests, and confirms reservations by SMS - all from the phone call.
Menu FAQ
Answers questions about your menu, ingredients, allergens, and dietary options consistently, straight from your business profile.
Event enquiries
Captures details for functions, large bookings, and private events. Sends summaries to your events team.
Wait time updates
When you're fully booked, AI offers waitlist options and suggests alternative times.
Multi-language support
Speaks English, Hindi and Hinglish today, so more of your regulars can order and book in the language they prefer.
Integrations
Works with your tools
KarmasAI connects with the software Australian SMBs already use. The badges below show what is live today versus what is rolling out — Google Calendar sync is live now.
FAQ
Hospitality & Restaurants — frequently asked
- Can it take reservations during the dinner rush?
- Yes - that is exactly when it earns its keep. While your team is serving tables, KarmasAI answers booking calls, manages party sizes and special requests, confirms reservations, and offers waitlist or alternative times when you are full.
- Does it integrate with ResDiary or OpenTable?
- KarmasAI works alongside the reservation platforms Australian venues already use. Google Calendar is live; ResDiary is in beta; OpenTable, Now Book It and Square POS are rolling out. Tell us your booking system during onboarding and we will set the routing up for your venue.
- Can it answer dietary and allergen questions?
- Yes. The agent knows your menu, ingredients, allergens and dietary options and answers caller questions consistently, so guests with allergies get reliable information without tying up your floor staff mid-service.
- Does it take takeaway orders?
- Yes, end to end. The order-taking agent captures the full order - items, extras, pickup or delivery details - during the call, texts the caller an SMS confirmation, and lands the order in your KarmasAI dashboard, where staff print a kitchen receipt for the ticket rail.
- How much does it cost for a venue?
- Plans start at $49/month (Starter, 75 minutes included), in AUD and GST inclusive, with Growth, Pro and Scale tiers adding more minutes and seats (the pricing page shows current tiers), with a 7-day free trial, no card required, and no lock-in.
- How do callers get their booking or order confirmed?
- By SMS, automatically. When KarmasAI books a table or takes a takeaway order, it texts the caller a confirmation with the details straight away - no staff follow-up needed. Phone orders also appear in your dashboard, where you can print a kitchen receipt so the ticket lands on the pass, not in a voicemail.
Ready to handle the dinner rush?
Start your 7-day free trial and see the difference an AI receptionist makes. Cancel anytime before the trial ends.