Keep Your Service Bay Full and Showroom Busy
From service bookings to test drive requests to parts enquiries, KarmasAI handles the call volume that overwhelms your reception team.
KarmasAI is an Australian AI voice receptionist for car dealerships and automotive service businesses. It captures service bookings, test-drive requests and parts enquiries and routes each to the right team - 24/7, in a natural Australian voice - so reception is never the bottleneck. Pricing is in AUD, GST inclusive, from $49/month.
Hannah
AI Receptionist · answering +61 4·· ··· 312
Service booked
Logbook + brake check · Tue 8:00am · loan car
The Problem
Sound familiar?
Service booking call volume
Service departments get flooded with calls for bookings, status updates, and quotes. Reception can't keep up.
Test drive requests
Potential buyers call wanting to book test drives. If they can't get through, they'll walk into your competitor's showroom.
Parts enquiry overload
Parts departments field dozens of availability and pricing calls daily. Each one takes time to look up.
Recall notification challenges
Safety recalls require contacting hundreds of owners. Manual calling campaigns take weeks.
50+
Service-related calls per day for average dealership
25%
Of test drive requests go unanswered
$45K
Average new vehicle sale value
3x
Faster booking with AI
The Solution
How KarmasAI helps
Service booking requests
Captures service booking requests with vehicle details and reported issues, and routes them to your team for callback.
Test drive requests
Captures test drive requests with buyer preferences and trade-in details, and routes them to your sales team.
Parts enquiries
Captures parts enquiries with vehicle and part details, then passes them to your parts team to action.
Recall enquiries
When owners call about a recall, captures their details and routes the enquiry to your service team.
Service status requests
Takes the caller's name, vehicle and question, and routes status requests to your service team.
Lead qualification
For new and used vehicle enquiries, AI qualifies budget, trade-in, financing needs before connecting to sales.
Integrations
Works with your tools
KarmasAI connects with the software Australian SMBs already use. The badges below show what is live today versus what is rolling out — Google Calendar sync is live now.
FAQ
Automotive & Dealerships — frequently asked
- Can it handle our service department call volume?
- Yes. KarmasAI answers every call - bookings, status questions, quotes, parts - without putting callers on hold. It captures the details your team needs and routes each enquiry to service, parts, or sales, so reception is not the daily bottleneck.
- Does it book service appointments and test drives?
- It captures service-booking and test-drive requests with the vehicle and buyer details, then routes them to your team to confirm. Two-way Google Calendar scheduling is live, with Outlook in beta and DMS integrations on the roadmap.
- Does it integrate with our dealer management system?
- Google Calendar is live and Outlook is in beta. DMS integrations and Xero are on the roadmap - tell us which dealer management system you run and we will prioritise it during onboarding.
- How much does it cost for a dealership?
- Plans start at $49/month (Starter, 75 minutes included), in AUD and GST inclusive, with Growth, Pro and Scale tiers adding more minutes and seats (the pricing page shows current tiers), with a 7-day free trial and no card required and no lock-in.
- Will it sound professional and on-brand?
- KarmasAI uses a natural Australian voice and follows the greeting, tone, and routing rules you configure, so callers get a consistent, professional experience whether it is 9am or after hours.
Ready to keep your service bay full?
Start your 7-day free trial and see the difference an AI receptionist makes. Cancel anytime before the trial ends.