Your Front Desk, Amplified by AI
Stop losing patients to voicemail. KarmasAI handles appointment booking, rescheduling, confirmations, and patient enquiries - so your team can focus on patient care.
KarmasAI is an Australian AI voice receptionist for dental and medical practices. It answers calls 24/7, books and reschedules appointments, sends SMS confirmations, and screens dental emergencies in a natural Australian voice - with processes aligned to the Australian Privacy Act. Pricing is in AUD, GST inclusive, from $49/month.
Hannah
AI Receptionist · answering +61 4·· ··· 312
Appointment booked
Check-up (sore tooth) · Thu 9:15am · Dr Nguyen
The Problem
Sound familiar?
Overwhelmed front desk
Reception staff juggling walk-ins, phone calls, and admin. Patients wait on hold or get sent to voicemail.
After-hours booking requests
62% of patients prefer to book outside business hours. If you're not answering, they'll find a practice that does.
No-shows and last-minute cancellations
Empty chairs cost your practice $200-500 per slot. Automated confirmations and SMS reminders fill the gaps.
Patient recall challenges
Overdue patients slip through the cracks. Manual reminder calls take hours your team doesn't have.
62%
Of patients prefer booking outside business hours
40-80
Calls per day for average dental practice
$350
Average revenue per missed appointment
93%
Patient satisfaction with AI booking
The Solution
How KarmasAI helps
Appointment booking & rescheduling
Patients call anytime to book, reschedule, or cancel. AI checks availability in real-time.
Insurance pre-qualification
AI asks the right questions upfront - fund, member number, coverage type - so your team is prepared.
Patient recall calls (configured with our team)
Outbound recall calls to overdue patients, set up with our team as an owner-configured campaign with compliance onboarding.
Emergency triage routing
Dental emergencies get routed to the on-call dentist. Routine enquiries are handled automatically.
Multi-language support
Serve diverse communities in their preferred language. English, Hindi & Hinglish today - more on the roadmap.
Appointment confirmations & reminders by SMS
Every booking gets an automatic SMS confirmation, and reminders help keep chairs full instead of empty.
Integrations
Works with your tools
KarmasAI connects with the software Australian SMBs already use. The badges below show what is live today versus what is rolling out — Google Calendar sync is live now.
FAQ
Dental & Medical Practices — frequently asked
- Is KarmasAI suitable for Australian dental and medical practices?
- Yes. KarmasAI is built in Melbourne for Australian practices, with an Australian voice (Hannah), AUD pricing, and processes aligned to the Australian Privacy Act and Australian Privacy Principles. The dental agent template handles appointment booking, rescheduling, confirmations, and emergency triage out of the box; patient recall calls can be configured with our team.
- Does KarmasAI integrate with my practice management software?
- Google Calendar is live; Outlook and Cliniko are in beta. We add practice-management integrations based on demand - tell us what you run (Praktika, D4W, Dental4Windows, HotDoc) and we will prioritise it.
- How does KarmasAI handle dental emergencies and after-hours calls?
- The agent screens every call for urgency. Genuine emergencies are routed straight to your on-call dentist or an escalation number you configure, while routine enquiries are booked or captured for the next business day - so nothing urgent waits on hold and nothing routine wakes you up.
- How much does an AI receptionist cost for a dental practice?
- KarmasAI plans start at $49/month (Starter, 75 minutes included) in AUD and GST inclusive, with Plus ($99, 250 minutes), Growth ($199, 500 minutes), Pro ($399, 1,000 minutes) and Scale ($999, 2,500 minutes) tiers plus custom Enterprise plans - the pricing page shows current tiers. There is a 7-day free trial with no card required, and billing is monthly with no lock-in.
- Is patient information kept private?
- Calls are encrypted and handled under processes aligned to the Australian Privacy Act. We disclose our specific data-flow arrangements in our Data Processing Agreement, and the agent only collects the information your practice configures it to collect.
- Will patients know they are speaking with an AI?
- KarmasAI introduces itself transparently and can disclose that it is an AI assistant when your configuration or state call-recording laws require it. The Australian voice is natural enough that most patients simply book their appointment and move on.
Ready to transform your practice?
Start your 7-day free trial and see the difference an AI receptionist makes. Cancel anytime before the trial ends.