Real Estate · User Guide
KarmasAI for Real Estate Agencies
Never miss an enquiry on a listing again. Your AI receptionist answers buyer, renter and vendor calls in an Australian voice, books inspections straight into your diary, texts listing details on request, and logs a clean lead for every caller — day or night.
Sales agents, property managers, agency principals and front-desk staff at Australian real estate agencies who want every listing enquiry, inspection booking and vendor appraisal request captured — including after hours and during open homes when the office line goes unanswered.
What the full guide covers
Inside your dashboard, each topic includes step-by-step setup, recommended practices, common mistakes and a checklist. Here’s what’s included.
Topic 1
Getting started
Most missed calls in real estate happen during open homes, at night and on weekends — exactly when buyers are looking. Getting your agent live takes a few minutes and means no enquiry goes to voicemail.
Dashboard
Topic 2
Your AI agent
Your agent is the voice every caller hears, so it should sound like your agency — polished, professional and unmistakably local. The voice and personality are fully yours to set.
Dashboard -> Agents
Topic 3
Phone numbers & call forwarding
Your agent needs a number to answer on. You can keep your existing advertised agency number and simply forward it to KarmasAI, so nothing changes for your callers or your for-sale boards.
Dashboard -> Phone Numbers
Topic 4
What your agent can do
Your agent can do exactly five things on a call. Knowing them keeps your expectations accurate and your script clean — it captures leads, books inspections and texts details, and hands off anything sensitive to a human.
Dashboard -> Agents
Topic 5
Your listings
Loading your active listings gives the agent the facts it needs to answer enquiries accurately — address, price guide, inspection times and key features — so callers get real answers, not a promise to call back.
Dashboard -> Properties
Topic 6
Capturing enquiries & leads
Every caller is a potential buyer, renter or vendor. Your agent captures a clean lead for each one — name, mobile, the listing they're interested in, budget and preferred suburbs — so nothing is lost and your team can follow up fast.
Dashboard -> Property Leads
Topic 7
Booking inspections
Inspections are where deals start. Your agent books open homes and private inspections straight into your diary and sends the confirmation automatically, so buyers turn up and your calendar stays accurate.
Dashboard -> Appointments
Topic 8
Following up leads with campaigns
Outbound campaigns let your agent ring back warm leads — buyers who enquired, vendors awaiting an appraisal callback, or contacts who asked to hear about new listings — so follow-up never slips.
Dashboard -> Campaigns
Topic 9
Calls, inbox & transcripts
Every call is recorded, transcribed and searchable, so you can confirm what a caller said, recover a missed detail and coach your front-desk script — without relying on memory.
Dashboard -> Calls
Topic 10
Notifications & alerts
Real-time alerts mean the right person hears about a hot buyer, a vendor appraisal request or an urgent tenant maintenance issue immediately — not at the end of the day.
Dashboard -> Settings
Topic 11
Billing & plans
Plans are priced on included call minutes, so you can match your plan to your call volume — heavier during a busy listing month, lighter when the market is quiet.
Dashboard -> Billing
The full step-by-step guide lives in your dashboard
Start your 7-day free trial — no credit card required — and the complete Real Estate guide, with every setup step and checklist, is waiting inside your KarmasAI account.